Privacy policy
Welcome to the fu-yao.com website, which provides services to you in accordance with the notices, terms, and conditions set forth in this agreement ("Agreement"). Additionally, when you use any fu-yao.com service (e.g., customer reviews), you will be subject to the rules, guidelines, policies, terms, and conditions applicable to such services, which are incorporated into this Agreement. This website reserves the right to change the website and these terms and conditions at any time.
1. What information do we collect?
Personal information is data that can be used to directly or indirectly identify you. Personal information also includes anonymous information that is associated with data that can be used to directly or indirectly identify you. Personal information does not include information that has been irreversibly anonymized or aggregated, so that we cannot identify you, whether combined with other information or otherwise.
We only collect and use personal information necessary to fulfill legal obligations and to help us manage our business and provide you with the services you request.
We collect your information when you register on our website, place an order, subscribe to our newsletter, or respond to a survey.
When ordering or registering on our site, you may be asked to enter the following information: your name, email address, mailing address, and phone number. However, you may also visit our site anonymously.
2. How do we use your information?
We will use the information you provide to us for the specific purpose stated when you provided the information, as well as for other purposes permitted by law. We may use the information collected from you in the following ways:
- To personalize your experience
(Your information helps us better respond to your individual needs)
- To improve our website and your shopping experience
(We continually strive to improve our website offerings based on the information and feedback we receive from you)
- To improve customer service
(Your information helps us more effectively respond to your customer service requests and support needs)
- To process transactions, including executing your payments and delivering the products you purchase or the services you request.
- To administer contests, special promotions, surveys, events, or other site features.
- To send periodic emails
The email address you provide for order processing may be used to send you important information and updates related to your order, as well as occasional company news, updates, related product or service information, etc.
3. Your Rights
We take reasonable measures to ensure that your personal information is accurate, complete, and up-to-date. You have the right to access, correct, or delete the personal information we collect. You also have the right to restrict or object to further processing of your personal information at any time. You have the right to receive your personal information in a structured and standard format and, where technically feasible, to have it transmitted directly to a third party. You may lodge a complaint with the relevant data protection authority regarding the processing of your personal information.
To protect the privacy and security of your personal information, we may request information from you to confirm your identity and right to access such information, as well as to search for and provide you with the personal information we maintain. In some cases, applicable laws or regulatory requirements may allow or require us to refuse to provide or delete some or all of the personal information we maintain. You may exercise your rights by emailing fuyao1989service@fu-yao.com. We will respond to your request within a reasonable time frame. We will take all reasonable measures to ensure that your personal data is accurate and up-to-date.
4. How do we protect your information?
You are responsible for ensuring the security of your username and password on GearBest. We recommend that you choose a strong password and change it frequently. Please do not use the same login details (email and password) on multiple websites. That said, we have implemented various security measures, including providing secure servers. All sensitive/credit information provided is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our payment gateway provider's database, accessible only to those authorized with special access rights to such systems, who are required to keep the information confidential. After a transaction, your private information (credit cards, social security numbers, financial information, etc.) will not be stored on our servers. Our servers and website are scanned daily and fully externally verified by Symantec's McAfee Secure to protect your online safety.
5. Do we use cookies?
Yes. Cookies are small files that a website or its service provider transfers to your computer's hard drive through your web browser (if you have allowed it via your settings). This enables the website or service provider's systems to recognize your browser and capture and remember certain information.
We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits, and compile aggregate data about site traffic and site interactions so that we can offer better site experiences and tools in the future.
We may contract with third-party service providers to assist us in better understanding our site visitors. However, these service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business. For example, we use Google Analytics, a web analytics service provided by Google, Inc. ("Google"), to help us better understand how users interact with our website. Google Analytics uses cookies to collect information about your use of our website. This information is used to compile reports and create services to help us improve our website and related services. The reports disclose website trends without identifying individual visitors. The information generated by Google's cookies about your use of our website (including your IP address) may be transmitted to and stored by Google on servers in the United States. Google may also transfer this information to third parties where required to do so by law or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google.
On certain pages of our website, third parties providing applications through our website may set their own cookies to deliver services, track the success of their applications, or customize the application for you. For example, when you share content using social media share buttons (such as Facebook or Twitter), the social network creating the button will record that you have done so. Due to how cookies work, we cannot access these cookies, nor can third parties access the data in the cookies we use.
If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. As with most websites, if you turn cookies off, some of our services may not function properly. However, you can still place orders by contacting customer service at fuyao1989service@fu-yao.com.
6. Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer your personal information to outside parties. This does not include trusted third parties who assist us in operating our website, conducting our business, processing payments, delivering purchased products or services, sending you information or updates, or otherwise providing services to you, as long as these parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
7. How long do we retain your information?
We will retain your personal information for as long as necessary to achieve the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by tax, accounting, or other applicable laws.
8. Third-party links
Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.